For sanitary purposes, ALL SALES ARE FINAL. When you receive your package, promptly check the items to make sure the items are working. We will credit or exchange for DEFECTIVE items only (or for any shipping errors made by us). Please return the items in their original packaging within 30 days to the address on your packing slip. If you have further questions or problems, please call 617-666-7826 or email at email@sextoymen.com.


If a product has clear and correct size measurements, then we will NOT allow a return because of size. If the size is not listed on the page, we will accept a return if you provide us with detailed accurate measurements that we can add to the site.

In your return package please include:

The packing slip
A note telling us what the problem was
A note stating whether you would like a refund or an exchange for another item.
If you do not include a note, you may not be refunded!
Please allow up to 3 weeks to receive your replacement or refund.

We are dedicated to carrying only the highest quality sex toys and maintaining attentive customer service. We hope you have been and will be happy with our services